Support for schools taking part in TfL Travel for Life

Let us help you on your TfL Travel for Life journey
Did you know there is a dedicated TfL Travel for Life support team? From website troubleshooting, to completing your accreditation application, we’re here to help!
What support do we offer?
One-on-one sessions
We know you’ve been doing fantastic works to promote active travel – but it can be difficult to find the time to capture and upload it to the TfL Travel for Life website. Uploading stories is easier than you think, especially if you have one of our specialist team doing it with you every step of the way.
Book a one-to-one session here for free and get:
- Help uploading your stories to the website
- Evidence sign-off by the team – so no uploading extra documents!
- A run-through of any stories you might be eligible for but haven’t claimed
- A health check for your TfL Travel for Life application
Weekly drop-in sessions
Whether you want to plan your core yearly activities, run a TfL Explorers Ambassadors team, take part in a big activity such as Walk to School Month, or for anything else related to your TfL Travel for Life accreditation, our weekly support sessions can help.
Seminars, webinars and other events
Check out our calendar of events. These are all completely free to attend, and new events are being added all the time. Keep an eye on the calendar, or check out your monthly school newsletter where we will update you when new sessions are added.
Got a question?
You can contact us on [email protected] and we'll respond within one working day where possible. In very busy times this might take us a bit longer.
Local support from your borough
Your Borough’s school travel planning team is an invaluable source of support when completing your TfL Travel for Life application. They know the issues that affect your area, and can help you access local support, set targets and plan impactful activities. Some boroughs also have their own resources and events that can help towards your accreditation.
Don’t forget - your Borough Officer must approve your TfL Travel for Life Accreditation application so it's important to keep in touch with them! Find their contact details at our Boroughs and Partners page.